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LUNCH ACTUALLY PTE LTD AGENCY POLICY

Last Update Date: Jul 16, 2019

The SERVICE is provided by LUNCH ACTUALLY PTE. LTD. (“LA”), whose address is at

SG: 51 Cuppage Road #10-07 (S) 229469, with corporate bank account in United Overseas Bank Ltd 101-3484-231.

KL: Suite A-29-10, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, Bangsar 59000 Kuala Lumpur, with corporate bank account in Malayan Banking Berhad 514721120797.

HK: 1202B-03, 12/F, Regent Centre, 88 Queen’s Road, Central, Hong Kong, with corporate bank account in Hongkong and Shanghai Banking Corporation 8084-5533-1838-0000.

JKT: WeWork Revenue Tower, 25th, Scbd, Jl. Jend. Sudirman No.52-53, RT.5/RW.3, Senayan, Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190, with corporate bank account in Bank Central Asia 5255353176.

BKK: Amarin Tower, 9th Floor, Ploen Chit Road, Lumpini, Pathumwan, Bangkok 10330, with corporate bank account in Kasikorn Bank 002-3-71897-9.

TW: 15F, No.2-1, Sec.3, Mingquan E. Rd, ZhongShan dist, Taipei, Taiwan. With corporate bank account Cathay United Bank 042-03-501221-9.

TYPE OF SERVICE PROVIDED

Lunch Actually provides dating program for single adults to learn how to be more effective in being, meeting and attracting the opposite sex. The program will be tailored based on the client’s profile and needs. The process includes but is not limited to the following:

(a) Personal consultation to determine the personal qualities and other criteria for an acceptable candidate;

(b) Registration of profile details to become part of LA’s database;

(c) To pre-screening of dates;

(d) Searching and referring of suitable matches (not limited to database);

(e) Guaranteed minimum number of 1 to 1 introductions (Please refer to Package details) set up by LA, customised according to Members’ preferences (Subject to Matchmaker’s limitations);

(f) Follow up services inclusive of obtaining feedback;

(g) Where necessary, date coaching, dating advice and value added services to promote the success rate of matches and increase quality of events and dates (the “SERVICE”).

Lunch Actually will assess each single and tailor the dating program based on the client’s profile and needs. The dating success program can either be: coaching session and/or date arrangement.

AGREE TO ABIDE BY TERMS OF SERVICE AGREEMENT

If you join as a member, LA provides the SERVICE to you subject to the following terms and conditions (the “TERMS”).

In addition, when using the SERVICE you and LA will be subject, effective upon notice to you whether by post or email), to any guidelines or rules (the “GUIDELINES”) applicable to the SERVICE which LA may communicate to you from time to time. The GUIDELINES shall be deemed part of the TERMS.

Unless explicitly states otherwise,any new features that augment or enhance the SERVICE will be subject to the TERMS.

ELIGIBILITY: MINORS AND MARRIED PERSONS MAY NOT BECOME MEMBERS

If you become a Member, you represent and warrant that you are at least 18 years old and single (“single” means either you are unmarried, widowed or divorced).

Your membership for the SERVICE is for your sole, personal use. You may not authorize others to use your Membership and you may not assign or otherwise transfer your account to any other person or entity.

DISCLAIMER OF LIABILITY

LA is not liable to the users of the SERVICE for the conduct of or information provided by the other members of LA. Nor is LA responsible for any damage to a person, arising out of the use of the SERVICE. The users and members acknowledge that they assume all risk and or responsibility for any loss or damage arising from the use of the SERVICE.

DISCLAIMER OF WARRANTIES

You expressly understand and agree that:

(a) LA makes no warranty that the SERVICE will meet your requirements and/or expectations and/or that any SERVICE provided by the company will lead to a successful match and or resulting relationship.

(b) No advice or information, whether oral or written, obtained by you from LA through or from the SERVICE shall create any warranty not stated in the terms.

(c) LA cannot guarantee that each Member is at least the required minimum age or single, nor do we accept responsibility or liability for any content, communication or access of the SERVICE by persons under the age of 21 in violation of THIS AGREEMENT.

(d) It is possible that other members or users of the SERVICE may attempt to provide, disseminate, communicate or transmits offensive or obscene content and materials and that you may be involuntarily exposed to such offensive or obscene content or materials. If such an event occurs, LA does not and cannot accept responsibility or liability for such acts of others in violation of this AGREEMENT.

(e) It is also remotely possible for others for others to obtain personal information about you due to your use of the SERVICE, and that the recipient may use such information to harass and injure you. While LA will do its best to maintain the confidentiality of all personal information all personal information/membership data, LA is not responsible for the use of any confidential personal information inadvertently disclosed by LA or disclosed by LA as required by the law, or confidential personal information that you disclose while a member and/or while you use the SERVICE. Please carefully select the type of information you voluntarily disclose or release to other members and other persons. LA specifically disclaims any and all liability, regardless of the form of action, for the acts or omission of other members and/or users (including unauthorized users and/or third parties of the SERVICE.

PRIVACY

(a) LA will not share any information about you without your prior specific written consent other than in connection with the SERVICE and any verification checks done for background or marital status. For verification checks, the organization providing the verification service for LA will be provided with the basic necessary details about you in order to perform the service. The organization providing the verification service will also be obligated to LA to keep all information provided to them confidential and private.

(b) Members of LA will be provided only with general information and description of yourself prior to the date/appointment. They would not be provided with your contact details or your photo unless you have given LA the permission to do so. Any information you give us that is not for display to other members will be kept strictly private.

(c) Your individual use of the SERVICE and your interaction with other members through LA will be kept strictly private, unless you give your prior specific written consent, provided, however, that LA may be required to disclose information relating to you to legal authorities if they have the proper authorization (such as a search warrant or court order).

(d) LA will not, at any time during and after the term of THIS AGREEMENT sell or otherwise share your name, email address, or other personal information with any other non-LA owned or non-LA related business or marketing campaign without your written permission.

(e) We may share non-personal information with third parties, including service providers, relevant governmental and/or regulatory authorities, academic institutions, advisors, advertisers and investors, for business analysis, product development or research purposes.

PDPA

You expressly consent that LA may collect, obtain, store, disclose and process your personal data that is set out in your profiling form and/or provided by you during profiling sessions, and/or otherwise possessed by LA, for one or more of the purposes stated below:

(a) To the relevant governmental authorities or third parties for background and marital status checks or where required by law;

(b) For providing the services signed up for including but not limited to administration, membership servicing, matchmaking and dating consultancy;

(c) For sending Member marketing updates, invitations to events, information on new products and service offerings, promotions and updates including those from any of our related or linked businesses, any partnerships arrangements and/or any recommended 3rd parties businesses from us. If you wish to update or correct your data, you may at any time request to have access to your personal data that is stored by LA.

Use and Disclosure of Personal Information

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

We may collect, use or share with third parties (including related companies, third party service providers, and third party organizations) your personal data for any or all of the following purposes:

(a) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

(b) verifying your identity;

(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

(d) managing your relationship with us;

(e) processing payment or credit transactions;

(f) sending you materials from us, related companies or third party sellers about products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material;

(g) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

(h) any other purposes for which you have provided the information;

(i) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for research and the aforementioned purposes; and

(j) any other incidental business purposes related to or in connection with the above.

Withdrawal of Consent

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to us at the contact details provided below.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

RETENTION OF PERSONAL DATA

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

DATA PROTECTION OFFICER

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request. Click here to submit your request.

YOUR REGISTRATION INFORMATION MUST BE ACCURATE, CURRENT AND COMPLETE

If you become a member, you agree to:

(a) You are solely responsible for your conduct and for the information you provide to LA or transmit to other members.

(b) You will not transmit to other members or employees of LA or the general public any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, religiously offensive, illegal material, or any material that infringes or violates other members’ or LA employees’ or LA’s rights (including but not limited to, intellectual property rights, and rights of privacy and publicity). Please notify LA in writing about conduct or material from other members which you believe infringes these rules. In the event you abuse or threaten employees of LA verbally and/or physically, LA reserves the right to take legal actions against you.

(c) You will use the SERVICE in a manner consistent with any and all applicable laws and regulations.

(d) You will not impersonate any person or entity.

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